Legal

MAVIC Privacy Policy

Military and Veteran Information Collective (MAVIC)

This Privacy Policy explains how MAVIC collects, uses, and protects personal information when you use the Platform.

1. Information We Collect

We may collect:

A. Information you provide

  • Name, email, organization, role
  • Account registration details
  • Support inquiries
  • Voluntary survey responses

B. Platform usage data

  • Queries and interaction logs
  • Device and browser information
  • IP address and session data

C. Authentication data

  • Login credentials
  • Access verification data

2. How We Use Information

We use collected information to:

  • Provide and maintain Platform services
  • Authenticate users
  • Improve AI system performance
  • Maintain system security and audit logs
  • Respond to inquiries
  • Comply with legal obligations

We do not sell personal data or use it for targeted advertising.

3. Sharing of Information

We may share information only:

  • With service providers supporting Platform operations under confidentiality obligations
  • If required by law or legal process
  • To protect MAVIC's security or legal rights

We do not share personal data with third parties for commercial marketing.

4. Data Retention

We retain personal data only as long as necessary for:

  • Platform operations
  • Security and audit purposes
  • Compliance with legal obligations

Data is securely deleted or anonymized when no longer required.

5. Security

We implement administrative, technical, and physical safeguards, including:

Encrypted data transmission

Role-based access controls

Audit logging

Continuous monitoring

6. Your Choices

You may:

  • Request access to your personal data
  • Request correction or deletion
  • Close your account
  • Opt out of non-essential communications

Requests may be submitted through our Contact page.

7. Children's Privacy

The Platform is not directed to children under 13. We do not knowingly collect data from children.

8. International Users

The Platform is operated in the United States. If you access it from outside the U.S., you consent to data processing in the U.S.

9. Changes to this Policy

We may update this Privacy Policy periodically. Continued use constitutes acceptance of changes.

10. Contact

For questions about this Privacy Policy, please contact us through our Contact page.

State Privacy Rights Notice

Certain U.S. state privacy laws provide residents with specific rights regarding personal data. MAVIC extends these rights to all U.S. users where applicable.

Your Rights May Include:

  • The right to know what personal data we collect and how it is used
  • The right to access your personal data
  • The right to request correction of inaccurate data
  • The right to request deletion of personal data
  • The right to opt out of sale of personal data (MAVIC does not sell personal data)
  • The right to opt out of targeted advertising (MAVIC does not engage in targeted advertising)
  • The right not to be discriminated against for exercising privacy rights

These rights apply under laws including:

California Consumer Privacy Act (CCPA/CPRA)

Colorado Privacy Act (CPA)

Virginia Consumer Data Protection Act (VCDPA)

Connecticut Data Privacy Act

Utah Consumer Privacy Act

How to Submit Requests

Requests may be submitted through our Contact page. We will verify your identity before processing requests.

Appeals

If we deny a request, you may appeal by contacting us through our Contact page.

Authorized Agents

You may designate an authorized agent to submit requests on your behalf, subject to verification.